Privacy Policy
Effective Date: April 24, 2025
A legal disclaimer
At Love Need No Words, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information of our clients, visitors, and families who engage with our behavioral analysis services, including Applied Behavior Analysis (ABA) therapy.
1. Information We May Collect
We may collect the following types of personal and sensitive information:
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Contact Information: Full name, phone number, email, mailing address
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Client and Child Information: Date of birth, gender, diagnosis, behavioral history, therapy goals
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Health Records: Assessment data, session notes, treatment plans, insurance information
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Usage Data: When visiting our website, we may collect browser type, IP address, and device information via cookies or analytics tools
2. How We Use This Information
We use the information we collect for the following purposes:
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To deliver and manage behavioral services
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To communicate with you regarding appointments, therapy updates, or program progress
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To comply with insurance and billing requirements
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To improve our services and user experience
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To meet legal and regulatory obligations
3. Sharing of Information
We do not sell personal information. Information may only be shared under the following conditions:
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With licensed providers or therapists within our organization involved in the client’s care
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With health insurers or payment processors (only with consent or legal requirement)
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With educational or coordinating service providers (with parental/guardian consent)
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As required by law, subpoena, or regulatory audit
4. Your Rights
You have the right to:
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Request access to your personal information or your child’s information
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Request correction of inaccurate data
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Request deletion of certain records (as permitted by law)
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Opt out of non-essential communications or cookies
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File a complaint if you believe your privacy rights have been violated
To exercise any of these rights, please contact us at Contact.
5. Protection of Children’s Data
We understand the importance of protecting children’s privacy. We do not knowingly collect personal information from minors without the verifiable consent of a parent or legal guardian. All therapy-related data is protected and used only to provide authorized services.
6. Security Measures
We use administrative, technical, and physical safeguards to protect your data, including secure record-keeping systems, encryption, and access controls. Only authorized staff have access to sensitive information, and all employees are trained on confidentiality protocols.
7. Updates to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the revised effective date.
8. Contact Us
If you have any questions, concerns, or would like more information about our privacy practices, please contact us at: